Privacy Policy

Market Visionaries ("we", "us", "our") is a UK-based marketing and automation agency operated by a sole trader. We operate the website marketvisionaries.co.uk and are the data controller for the personal information described in this policy.

Business address: Room 107, Airport Business Centre, 10 Thornbury Road, Plymouth, PL6 7PP, United Kingdom. Phone: 07572 263310.

Contact for any privacy matter: hello@marketvisionaries.co.uk

• Contact form submissions: name, email, phone (optional), budget (optional), your message, the consent you gave, timestamp, browser user-agent and a one-way hash of your IP address (for fraud prevention — the raw IP is not stored).
• Analytics data (only with consent): pages visited, buttons clicked, referring site, approximate location (country/city), device type. Collected via Google Analytics 4 with IP anonymisation enabled.
• Essential cookies: a small local record of your cookie choice so we don't ask again.

• Consent (UK GDPR Art. 6(1)(a)): for analytics cookies and for us to contact you about your enquiry.
• Legitimate interests (Art. 6(1)(f)): to keep the website secure and functional.
• Legal obligation (Art. 6(1)(c)): to comply with tax, accounting and other legal duties.

• Enquiry data: up to 24 months from your last contact, then deleted.
• Client records (if you become a client): 7 years after the end of our engagement (UK tax rules).
• Analytics: standard Google Analytics 4 retention (14 months) with IP anonymisation.

We never sell your data. We share it only with providers that help us operate:

• Google Analytics — anonymised usage analytics.
• Our hosting & database provider — to store enquiries securely.
• Regulators, law enforcement or professional advisers if legally required.

We use two categories of cookies:

• Essential: a single record of your cookie choice. Always active.
• Analytics (optional): Google Analytics 4 cookies (_ga, _ga_*), only set after you click "Accept".

You can change your choice at any time using the Cookie settings link.

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data ("right to erasure").
• Restrict or object to how we use your data.
• Receive your data in a portable format.
• Withdraw consent at any time.

To exercise any of these, email hello@marketvisionaries.co.uk. We'll respond within 30 days.

If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.

We may update this policy from time to time. The "Last updated" date at the top shows the current version.